Reference

warungcash189 Terms & Conditions for Your Account

Before you open an account on warungcash189, these Terms & Conditions set out the rules that govern how your account, payments and lobby access work.

Account eligibility depends on local lawDANA, OVO, GoPay & QRIS coveredPhone verification requiredOne account per personSupport available for policy questions
warungcash189 warungcash189 Terms & Conditions for Your Account
POLICY CONTACT PATHS

Reach Us When a Terms Question Stalls You

If a specific clause in these Terms & Conditions is unclear — whether it relates to account suspension, a payment status check or wallet eligibility —…

Live Chat Available 24 hours a day, 7 days a week.
Email Support Send a detailed terms or account query to our support address.
Help Centre Browse the in-account Help Centre for clause summaries covering payment rules, account suspension conditions…
ACCOUNT INTEGRITY MEASURES

How We Handle Data, Security and Policy Compliance

warungcash189 applies a layered approach to account security and data handling so that the rules in these Terms & Conditions are backed by operational practice, not just words…

Data Retention

Account data — including transaction records for DANA, OVO, GoPay and QRIS deposits — is retained for the period required…

Cookie Policy

We use session cookies to keep your login active and preference cookies to remember your last lobby position.

Account Security

Two-factor phone verification is mandatory before account access is granted.

Change Requests

To update your registered phone number or linked wallet details, submit an identity verification request via the account settings page.

Policy Updates

Material changes to these Terms & Conditions are flagged with an in-app notification the next time you log in.

Contact for Data Queries

Direct data-access or data-deletion requests to our support email with the subject line 'Data Request'.

Frequently Asked Questions About Our Terms & Conditions

The questions below cover the clauses Indonesia visitors ask about most before opening an account on warungcash189. If your specific question is not here, live chat is available 24 hours a day to walk through any section of the Terms & Conditions with you directly.

The full Terms & Conditions are available on this page and also linked from the footer of every page in your logged-in account. No download is required; the page loads directly in your browser.

The core account rules stay the same regardless of which wallet you use. DANA, OVO, GoPay and QRIS each have a short payment-specific clause covering processing time and minimum transfer amount, detailed in the Payments section of the Terms.

Certain games and account features are only available where local law permits. If your region restricts access to a specific lobby area, that feature will not appear in your account — the restriction follows applicable Indonesian regulation, not a platform-level block.

Yes. We may suspend or close an account if we detect multiple accounts registered to one person, suspected fraudulent transaction patterns, or a breach of the eligibility clause. You will receive a written notification via your registered contact.

Send a data-access request to our support email with the subject line 'Data Request' and your registered phone number. We acknowledge within 48 hours and aim to fulfil the request within 14 days, in line with our retention policy.

Yes. Bank transfer through BCA, BRI, Mandiri and BNI falls under the same payment clause as wallet deposits. The clause specifies expected clearing times and the steps to raise a status query if a transfer does not appear in your account balance.

An in-app notification appears the next time you log in after a material change. The revision date at the foot of this page is also updated. Continuing to use your account after that date counts as acceptance of the revised terms.